Frequently asked questions

How long should it take for my product to arrive?


Our products will be shipped out within 2 business days from the time you place your order. All product is shipped from California.




What are the ingredients?


Carbamide Peroxide 35%, Carbopol, Propanediol, Glycerin, PH Regulators, Stabilizer, Menthol 0.2%




How many treatments will I receive in my kit?


The kit should provide approximately 7 treatments.




Will this make my teeth or gums sensitive?


It may cause sensitivity depending on the person, but most people do not experience sensitivity. The best way to avoid sensitivity of the gums is by removing excess gel that touches gums. If you experience sensitive teeth, stop treatment and resume when your teeth feel better.




What is the best time of day to whiten?


Whitening makes the teeth more porous we recommend whitening before bed to limit intake of food or colored beverages immediately afterwards.




How often should I whiten for maintenance?


It is recommended to whiten 2 times per month to maintain, or a full session every 6 months.




How long will my results last?


Length of time varies from person to person depending on your diet and/or consumption of dark foods and drinks like alcohol and coffee.




Is this safe to use while pregnant or breastfeeding?


We DO NOT recommend our whitening products for pregnant or breast-feeding women as they contain peroxides.




Is this safe for kids?


Yes, but it is not recommended for anyone under the age of 16 years old.




What happens if I swallow the gel?


We do not recommend ingesting any of the gel, but you should not experience any ill effects if a small amount is ingested.




I have excess saliva when using the kit, what do I do?


A build-up of excess saliva while using our products is completely normal and won't affect the outcome of the whitening process. If you find that the build-up of saliva is becoming too much during your applications, simply spit any excess into the sink.




What is the difference between the Teeth Whitening Pen and the Teeth Whitening Kit?


The Teeth Whitening Pen is used to whiten your teeth on the go. It’s perfect to get those harder to reach places like in-between crooked teeth or the back of your smile. The Kit and Pen both have the same formula.




What is your return policy?


We are confident our whitening process will produce results. However, we have a 100% money back guarantee. Your satisfaction is our number one priority.




Is it safe on crowns, veneers, or dentures?


Our gel and syringe refills will only whiten real, natural teeth. They have not been formulated to whiten crowns, veneers, or dentures. Although, our whitening solution is completely safe and will not damage your dental work, they may cause uneven whitening if you do choose to use them.





FAQ

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